The following post is not endorsed by USAA, I don’t work for USAA and don’t represent them. I’m just a very satisfied customer.
I’ve been a member of USAA since about 1987. I have my auto and renter’s insurance through them, my non-TSP investments through them and I do the vast majority of my banking through them.
USAA – United Services Automobile Association, was founded in 1922 by a group of Army officers who were having trouble with insurance and wanted a better answer. USAA used to be only for military officers, but recently has opened up membership to all members of the military, active, reserve, retired (basically anyone who has ever served) and their families.
I believe the main reason USAA is such a popular company, especially with the military, is their world-renown customer service. I have never spoken to a bad customer service rep at USAA. They are always supremely professional, knowledgeable about their products, and are able to quickly accomplish my tasks.
Customer service is important, but the main reason I stay with USAA is their products and pricing are unparalleled. In fact, on multiple occasions when I’ve been asked by other car insurance companies who I use, when I tell them USAA, they quickly let me know they can’t compete. That is saying something.
If you are eligible for USAA, you should really have a membership. We moved to USAA for our banking a few years ago and were a little leary about not having a local branch to visit. With USAA’s refunds on ATM fees, smartphone apps for depositing checks and powerful web services for any other banking needs, we haven’t missed a local branch.
USAA recently re-tooled their website and now offers Mint.com like tracking ability for your accounts. You can fill in categories for your spending and USAA will help you figure out where your money is going. Not as powerful as say a YNAB solution, but handy to keep track of your budget.
Who do you use for banking/insurance/investments?This entry was posted in Uncategorized by Rich